{
  "eventType": "Notification.ExampleEmployerPayrollUpdateNotification"
  "category": "NOTIFICATION",
  "subject": "Payroll Update Example",
  "htmlBody": "<p>Your payroll operation has been updated.</p>",
  "employerId": "er_example_employer_id",
  "workerId": "wr_example_worker_id",
  "moreFields": "..."
}

Your Pre-Authorized Debit agreement is confirmed

<p>Hi {{employer_name}} team,</p>

<p>Thanks for signing your Pre-Authorized Debit (PAD) agreement with Salsa Software Inc. We're confirming that we've accepted your agreement with the following details:</p>

<p>You’ve authorized Salsa Software Inc. to electronically debit your bank account, and if needed, credit your account to correct any errors. You’ve also agreed to waive pre-notification of debit amounts and confirmed that you don’t require advance notice before a debit is processed.</p>

<p><strong>Payment start date:</strong> {{payment_start_date}}<br>
<strong>Type of authorization:</strong> Business PAD</p>

<p><strong>Account to be debited:</strong><br>
Account name: {{account_name}}<br>
Bank: {{bank_name}}<br>
Account number: {{masked_account_number}}</p>

<p><strong>Authorized by:</strong><br>
Name: {{authorizer_name}}<br>
Email: {{authorizer_email}}<br>
Date signed: {{signature_date_time}}</p>

<p>If anything above looks incorrect, please contact us at <a href="mailto:[email protected]">[email protected]</a>.</p>

<p>Otherwise, you’re all set. Your pre-authorized debits will begin on the payment start date listed above. You can cancel your PAD agreement by giving at least 30 days’ notice before the next scheduled debit.</p>

<p>You also have the right to reimbursement if a debit does not comply with your agreement. For more information about your recourse rights, please contact your financial institution.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Your payroll bank account has been verified

<p>Hi {{employer_name}} team,</p>

<p>Your bank account ending in {{masked_account_number}} has been successfully verified. You can now use this account to run payroll for {{employer_name}}.</p>

<p>If you didn’t recently try to link a bank account, please contact our support team.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Action needed: Your payroll bank account verification expired

<p>Hi {{employer_name}} team,</p>

<p>We sent two small test deposits to the bank account ending in {{masked_account_number}} that you added for {{employer_name}} to help verify that the details were correct. Those deposits should have appeared on your bank statement by {{deposit_date}}.</p>

<p>Since it’s been more than 60 days, the test deposits have now expired. To verify your bank account, please log in to your payroll account and send a new set of test deposits.</p>

<p>Once verification is complete, you’ll be able to use this account to pay your team.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Action needed: Your payroll bank account verification failed

<p>Hi {{employer_name}} team,</p>

<p>We tried to verify the bank account ending in {{masked_account_number}} that you added for {{employer_name}} by sending two small test deposits. Unfortunately, the verification was not successful due to an issue with the account information.</p>

<p>Please confirm the account details with your bank. Then log in to your payroll account and add a new bank account to continue the verification process.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Action needed: Payroll bank account verification unsuccessful

<p>Hi {{employer_name}} team,</p>

<p>We weren’t able to verify the bank account ending in {{masked_account_number}} that you added for {{employer_name}}. The test deposit amounts entered didn’t match what was sent, and the maximum number of verification attempts has been reached.</p>

<p>To try again, please log in to your payroll account and send a new set of test deposits. You can also add a different bank account if the one on file is incorrect.</p>

<p>Once verification is complete, you’ll be able to use this account to pay your team.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Test deposits sent — complete your payroll bank verification

<p>Hi {{employer_name}} team,</p>

<p>To verify your bank account, we’ve sent two small test deposits (each under $1) to the bank account ending in {{masked_account_number}} that you added for {{employer_name}}. These deposits should appear on your bank statement by {{deposit_date}}.</p>

<p>Once the deposits land in your account, please log in and enter the exact amounts to complete the verification process. This step is required before you can use the account to pay your team.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Payroll debit failed — ensure funds are available to re-attempt

<p>Hi {{employer_name}} team,</p>

<p>We weren’t able to debit ${{debit_amount}} for your {{pay_date}} payroll from the bank account ending in {{masked_account_number}} due to insufficient funds.</p>

<p>Please ensure there are enough funds available. We’ll attempt the debit again soon. Until the funds are successfully recovered, your payroll account will be restricted from running payroll.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Payroll debit failed — resolve bank issue to run payroll

<p>Hi {{employer_name}} team,</p>

<p>We weren’t able to debit ${{debit_amount}} for your {{pay_date}} payroll from the bank account ending in {{masked_account_number}} due to an issue with the account.</p>

<p>Please contact your bank to confirm the account is active and able to receive payroll debits. Once resolved, you can update your bank details or let us know when you're ready to re-attempt the debit.</p>

<p>Until the issue is resolved, your payroll account will remain restricted from running payroll.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Your payroll debit has been rescheduled

<p>Hi {{employer_name}} team,</p>

<p>We’ve rescheduled your payroll debit for {{employer_name}}. There’s no action needed on your part. We’ve taken care of everything to ensure payroll continues smoothly.</p>

<p><strong>Here’s what you need to know:</strong></p>

<ul>
  <li><strong>Payroll run:</strong> Dated {{pay_date}} with a total debit amount of ${{debit_amount}}</li>
  <li><strong>New funding date:</strong> {{debit_date}}, when the debit will be processed</li>
  <li><strong>Bank account:</strong> ending in {{masked_account_number}}</li>
</ul>

<p><strong>Why this happened:</strong> Sometimes we adjust funding dates to align with bank processing timelines or to ensure compliance with financial regulations.</p>

<p>If you have any questions or need help, feel free to contact us.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Missing Illinois Account Numbers

Missing Kansas Withholding Tax ID

Missing Rhode Island Account Numbers

Missing State Account Number

Hi Spice Junction team,

Please provide your IL account numbers for both withholding and unemployment. You have a deposit due on Wednesday, Sept 25th, that we cannot send without your account number.

If you do not know your IL withholding account number, you can review any documents you've received from them and it will include your number or you can call the IL Dept of Revenue at 1-800-732-8866. For IL SUI, you can call the IL Department of Employment Security at 800 247-4984.

Thank you,
Payroll Support

Hi Spice Junction team,

Please provide your KS account number withholding tax. Your business has a deposit due on Wednesday, Sept 25th, that we cannot send without your account number.

If you do not know your KS withholding account number, you can review any documents you've received from them and it will include your number or you can call the KS Dept of Revenue at 785-368-8222 or reach the agency by email at [email protected].

Thank you,
Payroll Support

Hi Spice Junction team,

Please provide your RI account numbers for both withholding and unemployment. You have a deposit due on Monday, Sept 23rd, that we cannot send without your account number.

If you do not know your RI withholding account number, you can review any documents you've received from them and it will include your number or you can call the State of Rhode Island, Division of Taxation at (401) 574-8829, option #3 or email at [email protected].  For RI SUI, you can call the RI Department of Labor and Training at (401) 574-8700.

Thank you,
Payroll Support

Hi Spice Junction team,

Q3 2024 payments and filings are due soon, but we're missing some information from you. By October 8, please provide the missing account numbers for the taxes listed below to ensure successful tax payments and filings.

Pennsylvania Withholding
Pennsylvania Unemployment

If you have any questions, please reach out to our support team.

Thank you,
Payroll Support

Payroll funding issue resolved

<p>Hi {{employer_name}} team,</p>

<p>The payroll funding issue for {{employer_name}} has been successfully resolved, and your account restriction has been lifted. You can now resume running payroll.</p>

<p><strong>Funding cleared date:</strong> {{cleared_date}}</p>

<p><strong>Bank account:</strong> ending in {{masked_account_number}}</p>

<p>If you have any questions or need help, feel free to contact us.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Your state unemployment tax rate has been updated

<p>Hi {{employer_name}} team,</p>
<p>We've updated your state unemployment tax rate for {{jurisdiction_name}} using the latest information provided by the state agency.</p>

<p><strong>Here's what changed:</strong><br/>
<strong>Previous rate:</strong> {{previous_rate}}%<br/>
<strong>New rate:</strong> {{new_rate}}%<br/>
<strong>Effective date:</strong> {{effective_date}}</p>

<p>No action is needed on your part. We've already updated your account, and future payrolls will
reflect the new rate automatically.</p>

<p>If you receive a notice from the state with the same details, you can safely keep it for your records.</p>

<p>Thanks,<br/>
Your Payroll Team at {{partner_name}}</p>

Don’t forget to run payroll

<p>Hi {{employer_name}} team,</p>

<p>This is a quick reminder that you have an upcoming payday on {{pay_date}} for {{employer_name}}.</p>

<p>Submit your payroll by {{cutoff_datetime}} to pay your team on time.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Heads up: Your next payday falls on {{closed_day}}

<p>Hi {{employer_name}} team,</p>

<p>We wanted to remind you that you have a payday coming up on {{pay_date}} for {{employer_name}}.</p>

<p>Please note the payday falls on {{closed_day}}, when banks don’t process payments. If you’re paying your team via direct deposit, you’ll need to choose a different pay date.</p>

<p>{{guidance}}</p>

<p>Thanks,<br/>
Your Payroll Team at {{partner_name}}</p>

We need your payroll history to finish setup

<p>Hi {{employer_name}} team,</p>

<p>We’re almost there! Since you’ve already paid your team this calendar year, we’ll need your previous payroll history to finish setting up {{partner_name}} Payroll.</p>

<p>The easiest way to get started is by granting {{partner_name}} access to your previous payroll provider. It’s the fastest way to transfer your setup details and requires the least work from you.</p>

<p>If you prefer, you can also download the reports from your provider and send them over.</p>

<p>Once we have your history, we’ll take care of the rest so you can start running payroll with confidence.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Payroll successfully submitted

<p>Hi {{employer_name}} team,</p>

<p>Your payroll for {{employer_name}} has been successfully submitted for the period {{period_start}} to {{period_end}}.</p>

<p><strong>Here’s a summary:</strong></p>

<ul>
  <li><strong>Total contractor payments:</strong> ${{contractor_pay}}</li>
  <li><strong>Total employee payments:</strong> ${{employee_pay}}</li>
  <li><strong>Total employer payroll taxes:</strong> ${{employer_taxes}}</li>
  <li><strong>Total payroll cost:</strong> ${{total_cost}}</li>
</ul>

<p>We’ll debit ${{debit_amount}} from your bank account ending in {{masked_account_number}} on {{debit_date}}, and your team will be paid on {{pay_date}}.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

Worker payment failed - refund will be issued

<p>Hi {{employer_name}} team,</p>

<p>We couldn’t process the direct deposit of ${{amount}} for {{worker_name}} from your {{pay_date}} payroll. The issue is with their bank account ending in {{masked_account_number}}.</p>

<p>We’ll automatically refund the funds to your company bank account. Please make sure {{worker_name}} is paid directly.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>

You got paid — your paystub is ready

<p>Hello {{worker_name}},</p>

<p>Your payday has arrived! Your latest paystub from {{employer_name}} is ready and covers the period from {{period_start}} to {{period_end}}.</p>

<p>Thanks,<br>
Your Payroll Team at {{partner_name}}</p>